PolSource Leads the Way on Salesforce AppExchange with Service Expert Status

PolSource Leads the Way on Salesforce AppExchange with Service Expert Status

service expert

PolSource joins an elite handful of boutique, 5-star rated consulting partners to earn the Salesforce Partner Service Expert Navigator status on Salesforce AppExchange.

Krakow, Poland – November 17, 2020 — PolSource S.A., known as the “global boutique” Salesforce Consulting Partner, is steadily climbing the ranks on Salesforce AppExchange. With the release of Q3 updates, the PolSource team became one of few to hold the Service Expert level Navigator status, among many other Navigator specialties and over 1,050 Salesforce certifications globally. 

“One of the things I love most about our team is their desire to continually improve their already vast skills and expertise,” says Jon Flaherty, Co-COO and GM, Americas. “We’ve been making a strong global effort to increase our number of certifications across the various Salesforce platforms, and the team has surpassed every goal we’ve set.”

Navigator status is based on customer success as well as certifications. According to Salesforce, “Experts have proven to Salesforce that they are thought leaders in a cloud or industry vertical. They can handle the largest and most complex projects and achieve the highest standards of customer success.”

“Passing the 1,000 certification mark as a company was quite the milestone for us,” adds Dave Falconer, Co-COO and GM, EMEA. “But it’s not just a numbers game, we pride ourselves on the superior service that we provide. We call ourselves the global boutique because we can offer services on par with (and often better than) much larger consulting partners, but we provide the focus and dedication only a boutique firm can provide. Our recent achievements help solidify our standing amongst the best partners out there.”

Among their accolades PolSource currently holds Salesforce Expertise Specialist status in Sales Cloud, Customer 360 Platform, Marketing Cloud, Pardot and Community Cloud, as well as Industry Expertise Specialist status in High Tech, Manufacturing and Retail. The Salesforce Expertise Expert Navigator win for Service is the icing on the cake.

“We’ve always been a service driven organization,” confirms Dave McCall, Senior Director, Service Cloud at PolSource. “Our priority is service craftsmanship – we don’t just do a job, we do every job right, without cutting any corners. We’ve built a solid team of Service professionals with a depth of experience with the customer operation and Salesforce tools, and we continually invest significantly in growing our team’s Service expertise and capabilities. Frankly, no other boutique firm has the education or experience in Service that PolSource has.”

The PolSource team continues to expand their knowledge base, skills, and status as they tally up certifications and first-rate CSAT scores across the board. 

“This won’t be our only Expert badge.” Adam Bartkowski, Founder and CEO assures. “With this group of talented, dedicated professionals, the sky’s the limit.”

To learn more about PolSource Navigator statuses and certifications, visit our profile on the Salesforce AppExchange.

About PolSource

PolSource is a Salesforce Platinum Partner with hundreds of experienced, certified Salesforce experts. We provide proven results with consulting, delivery, and success teams throughout the Americas, UK&I, Benelux and Nordics. Our industry-specific accelerators deliver rapid transformation, and measurable outcomes across Retail and Consumer Goods, Manufacturing, Automotive, and Technology companies, to name a few.

For more information, please visit:
PolSource Homepage: www.polsource.com
PolSource LinkedIn: www.linkedin.com/company/polsource/
PolSource Twitter: @polsource
PolSource Facebook: www.facebook.com/polsource/