Salesforce Projects Delivered
Whether deploying Salesforce for the first-time, or transforming globally, we help you deliver success.
Get more from the Salesforce Customer Success
Platform.
Salesforce Experts
Salesforce experts, Salesforce CTA solution designs, and always a focus on frictionless experience design.
Proven Methodology
Fast project delivery model, delivering rapid value with reduced project risk & costs.
Industry Accelerators
PolSource industry experts, accelerators, and products deliver business change and results at speed.
Global Delivery
Delivery teams across Europe and the USA deliver global projects routinely, in multiple languages.
Managed Services
After go-live we can run and drive your Salesforce solutions, co-innovate, and drive ongoing value from your investment.
Advisory Services
Available at all stages of delivery we help you shape business change, measure success, and innovate.
Salesforce Center Of Excellence
180+ Salesforce experts in our COE and across Europe and the USA.
Certified Architects, Developers, Configurators & Advisory Consultants
SALESFORCE PLATFORM END-TO-END
Practices with expertise of the entire Salesforce platform
CTA LED SOLUTION ARCHITECTURE
A Salesforce CTA leads our Solution Engineering teams
MOMENTUM METHODOLOGY
Outcome driven delivery, based on global delivery experience
QUALIFIED TEAMS
90+% of delivery teams have Masters degrees in IT or Business
GLOBAL DELIVERY
Routine delivery of global projects & multiple languages spoken
EXPERIENCED DELIVERY LEADERS
Our delivery team led some of Salesforce’s Customer Success teams for methodology, Service Cloud, and delivery programs.
Delivery Practices
Our teams work across the following practices to form exactly the right team for delivering a project.
Better customer journeys
Engage, sell, service, and retain customers by creating compelling, personal journeys that drive action and brand loyalty.
Better apps & integration
Use the Saleforce Platform, including Heroku and Mulesoft to connect 1st & 3rd party data, connect to IoT, and build Apps.
Data & AI driven applications
Use data to drive smart, personal journeys and actions for all users, with reporting and insights to improve your business.
Better sales and faster cash
The largest Salesforce Quote-to-Cash team in EMEA delivers guided selling, managed pricing, better quoting and faster revenue.
Engaging mobile experiences
Build seamless mobile applications that connect your customers anytime, on any device, with context and smart actions.
Frictionless experiences
Create compelling, frictionless customer experiences that are easily personalized, and create long term brand loyalty.
Managed Services & Support
Get more out of your Salesforce investment
GO-LIVE SUCCESS
Support & Maintenance
From go-live to business as usual, we offer fully managed support, maintenance, and tuning services that allow your teams to do more, run faster, and drive value from Salesforce.
GET STARTEDDEPLOYMENT SUPPORT
Deploy Solutions Fast
We support deployment, driving rapid adoption, and ensuring that many common challenges are seamlessly and quickly resolved, including test coverage and migration.
GET STARTEDAPPLICATION MONITORING
Drive Business Success
Dedicated teams monitor your Salesforce applications and proactively resolve issues, and highlight opportunities to optimize and drive business performance.
GET STARTEDCASE STUDY
Overstock.com
“A major CRM replacement in 5 months is no small feat. Doing it with minimal impact to your business, on time and under budget is the definition of excellence” – Tyler Cook, Product Director
THE CUSTOMER
Overstock.com is a Utah based Billion-dollar online retailer with a strong history of leveraging technology to innovate and scale their business efficiantly and at speed.
THE CHALLENGE
Provide real-time agent exeprience, guided service processes, 360′ customer information, on-demand knolwedge, faster on-boarding of partners & agent KPIs for coaching.
THE SOLUTION
A Salesforce solution built on Service Cloud, Live Agent, Community Cloud, Knowledge, CTI integration & Heroku.
RESULTS
Replaced RightNow in under 5 months, with faster agent response, case close times, and faster partner onboarding.
