Our team at PolSource is proud to have sponsored Dreamforce 2018, the largest gathering of Salesforce customers, developers, and partners on the planet. This annual four-day event in San Francisco is a great opportunity to: Learn about the latest business and technical innovations on the Salesforce Customer Success Platform Network with peers Give-back to those…
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Austin, TX (June 28, 2018) – PolSource, a global Salesforce partner with a vertical focus on Consumer Packaged Goods (CPG), Retail, Manufacturing, and Automotive, is pleased to announce a financial investment and collaborative partnership with CPGToolBox, a Trade Promotion Management (TPM) software solution provider and ISV partner of Salesforce. As a global TPM solution provider dedicated to…
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Amit Rotstein – PolSource Solution Architect & FSL Lead walks through how to phase enterprise FSL roll-outs Field Service Lightning is an awesome, sophisticated tool, that impacts our customers and most departments of the organization, so we want to be vigilant when we go live, and we want to be able to quickly modify it…
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Today’s consumers have an expectation of channel choice in how they interact with companies, including phone, email, web, social, and my favorite, chat. If you’re looking into offering chat as an exciting new channel, there are a few things you need to consider before getting started: 1. How to Train Your Chat Agents One of…
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Interested in how to move from a Contact Center to a Customer Engagement Center? What is a Customer Engagement Center? Dennis Picht – VP of Delivery, Americas at PolSource, answers these two questions and more in his video presentation at Dreamforce! Watch here! https://play.vidyard.com/3Ee2NJ3VMxpe3bQ2KXCvnQ
