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EPAM + Salesforce

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As a Salesforce partner and member of seven partner advisory boards, we help shape the future of Salesforce products. In addition to our Salesforce expertise, we provide integrated consulting that solves the most complex business challenges, delivering connected, strategic solutions for holistic experience transformation. Our global, cross-functional teams use methodologies based around Salesforce implementation best practices and industry alignment to determine the optimal mix of products and features to drive real business value at speed.

EPAM + SALESFORCE AT A GLANCE

17+

Years of Experience Leading Salesforce-Driven Industry Transformations

4+

Acquisitions
Cloudworks, Emakina, PolSource, Ricston   

6,000+

Salesforce Certifications

2,700+

Salesforce, MuleSoft & Tableau Experts Worldwide

 

4.9

Out of 5 Customer Satisfaction Rating

300+

Global Brands that are Working with EPAM to Drive Innovation, Success & Competitiveness with Salesforce

#1

Salesforce ACV Partner for Marketing Cloud Fiscal Year 2023 Q1

Salesforce multi-cloud product expertise

Our team of 3,200+ Salesforce-certified professionals has expertise in B2C commerce, Einstein, Experience Cloud, Marketing Cloud, and includes expert status in Service Cloud and Managed Services.

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Service & Field Service
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Sales & Revenue
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Marketing
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Commerce
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Einstein, Tableau & Analytics
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Platform & Integration
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Industries
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Experience Cloud

Learn about EPAM’s Salesforce capabilities

  • CASE STUDY

Transforming Customer Experiences: Service Transformation for UK’s Largest Integrated Retail & Flexible Payments Provider

EPAM worked with The Very Group to implement Salesforce CRM and Service cloud using agile frameworks and coaching.

  • CASE STUDY

Reimaging the Direct-to-Consumer Model for Amerilife

EPAM worked with AmeriLife’s team to seamlessly orchestrate its tech ecosystem, which was anchored by Salesforce Sales Cloud.

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Salesforce Awards & Recognition

2023

EPAM Named 2023 Salesforce Partner Impact Award Winner

2023

EPAM featured in Forrester’s report, The Salesforce Consulting Services Landscape, Q1 2023

2022

EPAM Named a Leader in NelsonHall’s 2022 NEAT Evaluation for Overall Salesforce Services

2021

EPAM Named a Major Player in IDC’s Salesforce Implementation Services 2021 Vendor Assessment

Our Salesforce Offerings

01

Salesforce Service Agent AI Coach

A new AI-powered tool that analyzes all correspondence between a customer service agent and  customer and serves as a virtual coach to improve efficiency.

View the Offering

02

Gamified Salesforce Loyalty Management

Turn loyalty programs into enjoyable, game-like experiences that customers want to interact with and predict their next experience.

View the Offering

03

Digital Fashion Concierge, Powered by Salesforce & OpenAI

A multi-channel, personalized shopper that provides real-time product suggestions tailored to the customer’s specific fashion interests.

View the Offering

04

Net-Zero Sustainability with Salesforce

Our deep understanding of sustainable practices allows us to create solutions with Salesforce Net Zero Cloud that cater to unique contexts and needs.

View the Offering

05

Salesforce + Contentstack Composable Commerce Accelerator

Our Composable Commerce Accelerator lets you deliver modern, immersive eCommerce experiences for your customers at scale with improved flexibility, agility and customization.

View the Offering

01

Salesforce Service Agent AI Coach

A new AI-powered tool that analyzes all correspondence between a customer service agent and  customer and serves as a virtual coach to improve efficiency.

View the Offering

02

Gamified Salesforce Loyalty Management

Turn loyalty programs into enjoyable, game-like experiences that customers want to interact with and predict their next experience.

View the Offering

03

Digital Fashion Concierge, Powered by Salesforce & OpenAI

A multi-channel, personalized shopper that provides real-time product suggestions tailored to the customer’s specific fashion interests.

View the Offering

04

Net-Zero Sustainability with Salesforce

Our deep understanding of sustainable practices allows us to create solutions with Salesforce Net Zero Cloud that cater to unique contexts and needs.

View the Offering

05

Salesforce + Contentstack Composable Commerce Accelerator

Our Composable Commerce Accelerator lets you deliver modern, immersive eCommerce experiences for your customers at scale with improved flexibility, agility and customization.

View the Offering
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Ready to create unified customer experiences and grow your business success with Salesforce? Get in touch.

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